Online shopping is often like a lottery. You can get the quality item that you were hoping for, or you can get the complete opposite of what you ordered. Unfortunately, there is a significant risk involved. In our article, you will find 50 examples of customer stories where customers were expecting a good product, but instead received complete garbage.

1. Full house

The man dreamed of buying good playing cards to spend his evenings with friends playing poker or something similar. He found a great offer and ordered it, but how disappointed he was when instead of a quality full deck of cards, he received mini playing cards. It was a real disappointment because he spent time and money on something that couldn't meet his needs. He felt deceived and deprived of the opportunity to enjoy his time with friends. Next time, he will check the product more carefully before making a purchase to avoid such unpleasant experiences.

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2. Sad bear

Someone really wanted to cheer up their loved one and buy a cool big teddy bear. They searched through many websites and finally found what seemed like a very good deal. However, in the end, it seemed like a mistake because the package arrived with a sad, empty teddy bear inside. Though maybe it's the kind of game where you have to personally complete the gift to increase its value and impress the loved one.

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3. The terrible dress leads to a terrible mood

Acquiring dresses for significant occasions, particularly your wedding day, can be a difficult undertaking, as exemplified by the woman in the picture. Although she had intended to receive the dress on the left, the vendors thought that the one on the right, if you could even call it a dress, would be more fitting. Such unexpected twists can be disheartening and ruin your spirits, particularly if it's a momentous event that you've been anticipating more than anything else in the world.

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4. Wring the dress

You dream of looking alluring and feminine in the summer, so you choose a light dress that flows in the wind. You find the dress of your dreams, bright yellow like the sun. With just one click, the dress is on its way to you. The eagerly anticipated package arrives in no time, and everything seems fine, but there is one problem: it's nothing like what you saw in the picture. It doesn't even look like a dress; it's more like a rag you'd use to clean the floor. How they can even sell something like this is unclear. This is an experience that will be remembered for a lifetime. 

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5. Unsuccessful purchase

A man was expecting to receive a stylish t-shirt, which he probably planned to wear to the gym or show off his muscles to girls. However, instead of the T-shirt, he received a mini dress. Although he didn't become any less masculine, he still felt disappointed. It's not surprising because when you receive something that's not what you ordered, it ruins your plans and spoils your mood. It's important to be more careful when choosing clothes online, at least by reading reviews, to avoid paying for the experience and wasting time on an unsuccessful purchase.

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6. The online version of a fur coat 

Many people dream of a fluffy, warm, and elegant fur coat, but not everyone can afford one. Therefore, many people search for advantageous offers through online shopping. Some are lucky enough to find an interesting option, while others end up with something like what the girl in the photo is wearing. She was sure that she would receive a nice fur coat with a luxurious hood that would keep her warm in the bitter cold. However, the sellers decided that the girl would settle for a more modest version. We hope that she drew the right conclusions about this store and was able to return the money for the poor-quality product.

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7. Really?!

It seems that the designers of this shirt are not very knowledgeable about the iconic and memorial places of other countries. Therefore, they placed the text "I love London" under the Eiffel Tower. Of course, it's possible to love the capital of the United Kingdom, even Paris, but most likely they had something else in mind. It's important for designers to do their research and have a basic understanding of cultural references before creating products that are meant to be sold to people around the world.

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8. Deceptive advertising

The guy was thrilled with the model's outfit in the picture, so he decided to order himself such a stylish cape. However, he was disappointed when he received the long-awaited package. Fortunately, the guy has a good sense of humor and has already dubbed himself a "gay priest," and he was not afraid to post a photo on social media to entertain his followers. Now he just needs to return the poor-quality item and write everything he thinks about the sellers and their deceptive advertising.

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9. Ice cream that you're unlikely to want to buy again

In hot weather, most of us crave cool water and ice cream. The latter should not only be refreshing but also tasty. In the photo, this ice cream looks very appetizing and just begs you to buy it, but only once. Because in a minute, disappointment awaits you: the ice cream on the package and inside are completely different. In light of this, there are even more doubts about its taste. Because if they decide to deceive you, they often do so until the end.

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10. Wonder mask

Looking after oneself is of utmost importance. Therefore, many women, and even men, have skincare products in their bathrooms, from masks to scrubs. The girl in the photo loves disposable masks, which are very common and effective to use. Therefore, she opted to make an online order for one of them. And maybe the mask has an effect, but it only fits a doll: the manufacturers made it too small. It's interesting, whom they were targeting when they created their wonder mask?! I think it will remain a mystery to us.

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11. Birthday outfit

On her birthday, she wants to look 100%: sophisticated, elegant, and bright, so that it is immediately clear who the main culprit of the celebration is. Therefore, she pays attention to all the details – from preparing the party to her own appearance. This girl most likely did just that. However, she made a mistake and ordered a dress for her special day online. Of course, she expected a magical, sexy outfit, but something incomprehensible arrived, even the color, in reality, differed from what was shown in the photo.

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12. A cheap copy of the original

Another work of art that came to the customer. It is a poorly made fur coat that looks very shabby and unfortunate. Special attention should be paid to the ears, which were supposed to peek out cutely from the hood, but something clearly went wrong in the designer's vision, and the product turned out to be a cheap copy of the original. Of course, in life, our expectations do not always match reality, but not to this extent! After such purchases, you realize the golden rule: it's better to pay more than to later spend time and nerves returning low-quality items.

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13. Is it the toy’s backpack?

It can be frustrating when you order something online and it turns out to be completely different from what you expected. In this case, the backpack was so small that it was unusable for its intended purpose. It was more like a novelty item or a child's toy. It's important for online retailers to be transparent and accurate with their product descriptions and images so that customers can make informed purchasing decisions.

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14. When you are not ready for reality 

When you look at the first photo, you see a charming and comfortable chair that will definitely decorate your home and create a cozy atmosphere. You immediately want to order it, especially if its price looks attractive. However, you certainly don't expect to receive what you see in the second photo. Sometimes reality can be very scary. The chair that arrives is not at all like what was advertised. The only thing that visually unites them is the frame, and there may be questions about its reliability. It's interesting to see whether they could sell it if they exhibited it offline. A rhetorical question.

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15. Size for a cat 

It is most common that when you order something online, and it doesn't turn out well, you receive an item that is smaller. It's unclear why this happens, but many buyers encounter such problems. For instance, a girl ordered a stylish white summer top and had already been dreaming of wearing it to the beach or strolling in the park. Suddenly, she received a similar top, but it was smaller. Now, it's not she who will be able to enjoy her new top, but her cat, as it fits only the cat.

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16. Handmade or low-quality purchase?

It seems like the second photo in the post suggests that if you want a cool blanket, learn to make it yourself. However, instead of the promised blanket, the girl received a different type of yarn. Of course, learning to knit with Alize Puffy yarn can be useful and interesting, but if you ordered an item, you want to receive it in the proper condition, rather than being told to learn to make it yourself. Life is unpredictable, and online shopping can be even more so.

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17. Super oversize 

The woman had intended to purchase an oversized coat, but it seems they went too far with the sizing, or perhaps they misunderstood her. The coat she received is so big that she could get lost in it. She could also use it as a blanket to keep warm on chilly nights. But, logically, if she had needed a blanket, she would have ordered one instead of a coat. Nonetheless, even though the coat is not ideal, if she is unable to return it for any reason, she could have it modified and get her size. 

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18. Strange size

It seems that this cat was lucky to receive an upgrade that neither he nor his owners were counting on. If it weren't for that, the size of the backpack would have fit the pet perfectly. However, the cat's owner was probably planning to buy a new accessory for herself, and as we already know, during online shopping, size confusion can happen, and a small size is sent instead of the regular one.

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19. It's time to decide

It seems like the designers of the patches can't seem to make up their minds about the inscription: whether it should be "I want to believe" or "I want to leave". This calls for a philosophical discussion. However, I believe the buyer probably intended to get the "I want to believe" patch, but the seller decided that a different option would suit them better. Maybe this is a significant sign? Perhaps it's time for the buyer to make a change in his life and leave behind something uncomfortable.

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20. Total disappointment

The girl really liked this bright knitted cardigan and accordingly ordered it. But she definitely didn't expect to receive an imitation of the cardigan shown in the photo. Instead of the high-quality knit fabric she was hoping for, the cardigan she received was made of a cheap synthetic material that was scratchy and uncomfortable to wear. The colors were also slightly off, and the design looked much less intricate than the one in the picture. The girl felt disappointed and frustrated with the purchase. She had been looking forward to wearing the cardigan, but now she wasn't sure if she could even bear to put it on. 

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21. To be trolled by China

Surprise! Chinese people also have a great sense of humor, and they use it to their advantage. The guy ordered a T-shirt with a 3D print of Donald Trump on it but instead received a T-shirt with North Korean leader Kim Jong-un. That's a very subtle joke. It's possible that the mix-up was intentional, as some sellers and manufacturers in China have been known to produce items with humorous or unexpected twists. You need to keep these things in mind.

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22. This is not what you expected

In the photo on the left, there are cool sports boots that cost $750 and catch the eye. At first glance, there is nothing suspicious, so you can buy them. But when you look at the preview picture on the right, you realize that you can get into trouble because there is a high probability that you will receive original sneakers that are completely different from what was advertised. These things need to be kept in mind, especially when shopping online or from unreliable sources.

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23. A dress or a potato sack?

The girl in the photo on the right is clearly shocked by her dress. The outfit shown on the left looks quite interesting and cute: an attractive summer look. However, what was sent to the girl has nothing to do with the picture on the seller's website. The clothing received looks more like a potato sack that was awkwardly cut into a dress than a bright outfit. It is very sad when you are deceived like this for your own money.

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24. Bad option 

It's that situation where you wanted to look like a scary monster for Halloween, but the mask you received is more likely to evoke laughter than fear. To tell the truth, the mask looks quite odd and unfortunate. If you're aiming for an unusual appearance for Halloween, you can take the chance. However, if your intention is to cause more fear than laughter, then this mask would be a poor choice. Therefore, it's always important to have a contingency plan.

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25. What?

You buy yourself a nice pair of shoes, of very high quality, and you're happy that you finally made a good purchase online. Suddenly, you notice your footprints, and what you see is unexpected: a swastika. Now you leave unexpected traces in the world. Online shopping is often full of surprises, sometimes hidden, sometimes very obvious. It's important to be attentive to even the smallest details, especially if they have hidden meanings.

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26. Happy New Year or not?

When you buy an artificial Christmas tree, you expect to get a fluffy beauty that will decorate all the Christmas and New Year holidays and create a pleasant festive atmosphere. You imagine children running around it, searching for their presents. As a result, you get the kind of trash that you see in the photo. This misfortune can hardly be called a Christmas tree, and it's more likely to scare children than to please them. It's unclear how such things even pass for sale, and what kind of feedback sellers are counting on.

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27. Sad Pizza

Marketers skillfully design their packaging and create wonderful photoshoots of their products that attract and persuade people to buy them. This time, the marketers did their job well, but the manufacturers did not. The person fell for the stunningly appetizing picture, but when they opened the package, they were disappointed: a sad pizza with a few ingredients was waiting for them. Most likely, their appetite disappeared immediately, and they regretted the money spent.

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28. Trash effect 

It's not worth expecting the "wow" effect from an anticipated costume. Most likely, it was something similar to shock when a woman opened the package and saw a colorless, shapeless rag instead of the dreamed-of costume with an impressive print. Trash? Not the word. There is nothing in common with the declared costume here. In such cases, you feel like you're being taken for a fool who will be satisfied with any item they send you.

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29. Cat’s house

Sometimes people want to please not only themselves but also their beloved pets, for example, a cat. It is known that animals love cozy places, warm beds, and various structures and toys for relaxation. The owners liked the house in the form of a Christmas tree for their cat and decided to order it. It's not surprising that it looked very cute and cozy. However, the cat couldn't fully appreciate it, as it turned out to be too small. Maybe it was intended for kittens?!

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30. Too small 

This was supposed to be a magical flamingo dress that captivates at first sight. And maybe it will still enchant someone if a little girl wears it. Вecause it was the child's size that this woman received when she ordered a dress for herself. It seems that from the photo, the woman hasn't lost her sense of humor and takes the situation in good spirits. However, after such an experience, she's unlikely to want to order anything else from this website, unless she wants to buy a dress for a child.

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31. Spider-Man? Is that you?

Spider-Man's suit was damaged on the way to his destination, or he is now wearing a different suit to differentiate himself from a fake superhero. However, it is possible that the suit is fake and that this has saddened our Spider-Man. Regardless of what happened to his suit, one thing is clear – Spider-Man is not the same as he used to be, and that is a cause for concern. Perhaps he needs to take a break and regain his superhero strength and confidence.

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32. Poor fake 

It seems that the only common feature between both pairs of shoes is the color. In other aspects, they are quite different. It's likely that the manufacturer attempted to copy the original design but did a poor job, and the quality of the fake shoes may be significantly worse. The seller may have either overlooked this or intentionally chosen this path to earn more profit by selling a low-quality product as a high-quality one. However, such an approach could harm the long-term reputation of both the manufacturer and the seller.

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33. It's all about the print

This man definitely did not expect such a deception. He wanted a long-sleeved shirt with a brutal and terrifying print but received a mini-picture of the desired design. Perhaps the designers decided not to shock those around them too much and reduced the size of the image. They thought that the buyer could admire his print and it would warm his soul, but the rest of the people would spare their nervous systems by not looking at this terrifying scene. This is a good approach, but is the owner of the long-sleeved shirt satisfied? Probably not.

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34. Big or small?

You ordered a large bottle of Jameson and a small Schweppes, but you received the opposite. Perhaps the sellers are simply concerned about your health, but this is taking a toll on your nerves because you were deceived: you were promised a large bottle of alcohol, not a small one. And you paid accordingly. It's an unpleasant situation, and it ruined your evening because you've been dreaming of unwinding and relaxing with friends for so long. Now you'll have to spend the evening alone because there's not enough alcohol.

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35. Uncomfortable armchair 

The man was confident that he would receive a wonderful leather armchair in which he could relax and watch football, but instead, he was sent a mini-armchair. Fortunately, it wasn't a toy, but it wasn't an adult-size chair either. You can sit in it, but not as comfortably as planned. This is why you shouldn't always trust online product descriptions and blindly buy items. It's so tempting to believe people…

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36. Toy’s frying pan 

These people thought they would get a great, inexpensive frying pan, and it did come – great, inexpensive, but small. In the photo, it looked like a decent size, and the specifications also met the standards, but for some reason, they were sent a toy one. Perhaps it was a test of their resilience and sense of humor. For now, it's unknown, there is only an unpleasant aftertaste of deceit and poor-quality product.

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37. Reincarnation

You were waiting for Saint Nicholas, but the Easter Bunny came to you instead. However, the bunny behaves during the year, expecting such a guest. It was a nice and unexpected bunny disguise. I think not only children but also adults, were shocked. However, it will be difficult to explain this situation when another character is hidden under the wrapper. But it is an occasion to remember the fairy tale about the wolf in sheep's clothing, who disguised himself well as a sheep, maybe that's what the creators of this wonderful chocolate remembered when they embodied their idea.

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38. It’s not the same 

I wonder if they tailored a special nice pajama for the model just to put it on the website for sale, and then skimped on the actual production of the clothes, or just took a photo from a stock image or another website to save as much money as possible? If that's the case, then it's understandable that the girl who bought the item feels cheated. The pajama she put on looks nothing like the one she ordered. One can only imagine how disappointed she must feel.

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39. Poor toy dog 

It's possible that this toy dog was run over by a car before it was sent out, or maybe it was walked there because it looks very bad. However, there's also a chance that it was found in the trash, washed, and then decided to be sold because why let something good go to waste? But if the buyer was planning on getting a toy from somewhere, they probably would have done so instead of wasting their time and money on such a low-quality product.

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40. Lamp toy instead of desk lamp 

And yet again, an item that doesn't fit. For many who have had the experience of buying a product online and receiving a low-quality item, the biggest problem is getting the wrong size. The author of this photo planned to purchase a desk lamp but received a lamp toy or statue instead. If they can't return this item, they may keep it as a reminder to be very, very careful when buying online, otherwise, they'll end up with many mini-items like this over time.

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41. Not for swimming 

In this pool, you can only dip your feet, and the people who made the order probably expected something more. They planned to receive a large pool in which they could cool off on a hot summer day, but the sellers distorted their plans. Instead of a normal-sized inflatable pool, they received the one you see in the photo. Ordering something online after this is like a lifelong trauma.

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42. She just wanted to look hot

The girl liked this tight suit and metallic style and was sure she would look very sexy in it, like the model in the photo. However, something went wrong, and instead of a shiny and gorgeous jumpsuit, she received something resembling a foil wrap. Of course, there is no sex appeal or attractiveness in such clothing. So, the emoji with the girl in the photo covering her face is very appropriate for her mood after trying on this outfit.

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43. Spare 

Perhaps the author of this photo has heard about failed online purchases many times, but they have never experienced such confusion before. When they ordered sneakers, they took them out and got the left shoe, so they probably didn't immediately realize that something was wrong. But when they got the right one out of the box, they immediately remembered other people's stories about similar incidents. Although perhaps there was supposed to be a spare pair for the left foot that was added as a bonus, they just forgot to put the right one in.

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44. What about patriotism?

It seems like there was supposed to be an interesting and meaningful phrase here, but instead, only one word remained readable, and that word completely changes the context, and not in a good way. It immediately raises the question of whether it was left unconsciously or if it was just a simple mistake and a lack of attention in production. In any case, this sweatshirt looks somewhat scandalous and sends a bad message to the masses. And this could have unforeseen consequences for anyone who dares to wear it and step out into the world. 

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45. This awkward moment…

At first glance, these Christmas leggings look very cute. But upon closer inspection, an uncomfortable question arises: why did they decide to make a seam with this particular pattern in this delicate area? Of course, if you don't look closely, you may not notice this awkward print, but if you do notice it once, you will constantly catch your eye on this unfortunate seam. And the girl who bought them now has to sit and think about whether to wear these leggings.

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46. In this situation, only humor can save the day

Perhaps this man would turn a blind eye to the fact that his hoodie came in a different color, from a different fabric, but unfortunately, he won't be able to ignore the ill-fitting size. However, he still dared to try on the hoodie, even though it was immediately clear that something was off. In the end, he made himself and his followers laugh when he posted this photo on social media. At the same time, he hinted that it's important to read comments and reviews carefully before buying a product to avoid getting into a similarly embarrassing situation with a poor-quality item.

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47. The first and last time

The author of the photo had her first experience with online shopping, and it turned out to be negative. She planned to buy a nice nightgown that would be pleasant to the touch and look good and stylish on her. Instead, she received a nightgown of incomprehensible size and completely different from the one advertised. It is clear that she is disappointed, and the girl swears not to buy anything online again and, in general, does not recommend anyone buy clothes in this way.

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48. Royal quality?!

The designers of this souvenir plate are clearly not impressed with Meghan Markle and her husband, Prince Harry. This plate looks more like a caricature than a quality souvenir that you would want to keep at home or give as a gift. And the creators of this "masterpiece" didn't stop there, they even labeled their product "Royal Quality." If this is royal quality, then these designers are the world's greatest geniuses and artists who deserve special recognition for their contribution to the arts.

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49. Horrible reality

It can be quite scary sometimes to face the reality of a purchase made online because you're expecting to receive a nice item that will serve and delight you for a certain period of time, but instead, you get something like this. It seems like these jeans were sewn by a self-taught seamstress who picked up a needle and thread for the first time. The result is, to put it mildly, not very good, but for a first attempt, it's not too bad. However, these jeans are being sold, and judging by the photo, they're supposed to look somewhat different. Does the seller realize this fact and see the difference between the two versions? The question is open-ended.

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50. Guess what shape the cookie was supposed to be?

The sellers promised delicious crispy bunny-shaped cookies with grains, but what arrived was this. This cookie looks more like a horrible ghost that got burned in the oven, and it has nothing in common with a bunny. It's also hard to call this bakery choice appetizing-looking, and even the grains appear to be damaged, with only a few sprinkled-on tops for appearance. After such a purchase, you are once again convinced that buying online is not always a good idea. And if you are planning to buy online, it's essential to carefully review the website and read reviews to avoid such unpleasant situations.

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